
Assistance is Only a Click Away
Our dedicated team is here for you. We’re just a click away to assist with any questions or concerns, whether it's about our products, your order, or anything else. Don’t hesitate to reach out!
Can I change my order after it’s been placed?
Orders are processed quickly, so changes aren’t guaranteed. If you need to make a change, please note:
- Size changes: We recommend selecting the Size Guarantee option at checkout. This ensures that if you need a size change, we can ship the correct size directly without delays.
- Color or product changes: Contact us within 24 hours to request a change. After 24 hours, changes are only possible if you selected Size Guarantee, as this guarantees you receive the right fit.
- Once dispatched, modifications are no longer possible unless you selected Size Guarantee.
What should I do if I receive a damaged item?
If you receive a damaged item, please follow these steps:
- Contact us within 24 hours of receiving your order.
- Provide a clear photo of the damage and your order number.
- We will resolve the issue and send a replacement at no extra cost to you.
- If reported after 24 hours, additional fees may apply.
This ensures we can assist you quickly and efficiently. Let us know if you need any further assistance!
Are your products suitable for all seasons?
Most of our products are designed to be versatile and can be worn year-round, depending on the climate and occasion. Here’s why they work for any time of year:
- Lightweight fabrics are perfect for warmer weather, but can easily be layered for cooler seasons.
- Heavier materials provide warmth in colder months while maintaining a chic look.
- Our products are great for special events or parties, offering stylish options no matter the season.
- Many of our items can be styled in different ways, making them a perfect all-season wardrobe staple.
Whether you're dressing for a day out, an evening event, or just casual wear, our collection is adaptable to your needs throughout the year. Let us know if you need help with styling for specific occasions!
A Statement of Power
Isadora is for those who embrace exclusivity and elegance. Every piece reflects those who command attention and leave a lasting mark. With Isadora, you wear power.